Last updated March 25, 2026

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Loris AI

Startup

Real-time conversation guidance and quality monitoring for contact centers

Best for: Contact centers wanting real-time conversation guidance and quality monitoring

Target Audience

Contact center QA teams

4/5

Overview

Loris AI provides real-time conversation guidance during live customer interactions with quality monitoring, sentiment detection, and coaching insights for contact center agents.

Key Features

Real-time guidance
Quality monitoring
Sentiment detection
Coaching insights
Compliance checks
Agent performance
Topic analysis
Analytics

Integrations

ZendeskSalesforceIntercomGenesysNICE

Pros

  • Real-time guidance during calls
  • Good quality monitoring
  • Sentiment detection
  • Coaching insights

Cons

  • Custom pricing only
  • Contact center focused
  • Requires significant volume
  • Niche use case

Quick Facts

Pricing
Custom
Starting Price
Contact sales

Pricing Details

Custom pricing based on agent count and conversation volume.

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