Last updated March 25, 2026
Tidio Lyro
StartupAI chatbot for small businesses that resolves routine support questions from your FAQ and knowledge base
Best for: Small ecommerce stores and SMBs wanting an affordable easy-to-setup AI chatbot for basic support automation
Target Audience
Small ecommerce stores, SMBs
Overview
Tidio Lyro is an AI chatbot that answers customer questions by pulling from your FAQ pages and knowledge base content. It is designed for small ecommerce stores and SMBs wanting simple affordable AI support automation. Tidio also includes live chat, visual flow builder, and visitor tracking in one platform.
Key Features
Integrations
Pros
- Very affordable entry point
- Easy setup for non-technical users
- Good for small ecommerce stores
- Free plan available to test
Cons
- Per-conversation pricing limits scale
- AI capabilities more basic than enterprise tools
- Limited to FAQ-based answers
- Advanced features need higher tiers
Quick Facts
- Pricing
- Per conversation
- Starting Price
- $32.50/month (50 AI conversations)
- Category
- Ai Chatbots Support
Pricing Details
Standalone Lyro starts at $32.50/mo for 50 conversations. Starter Suite $24.17/mo includes 50 Lyro conversations. Growth $49.17/mo with more conversations. Free plan available with limited features.
Compare Tidio Lyro
Similar Tools
FunSupport
Human-first AI helpdesk with Voice-to-Solve, unlimited AI resolutions, and 16 widget themes — no per-agent or per-resolution fees
Best for: Small SaaS teams and startups that want unlimited AI support with zero per-agent or per-resolution charges where customers always have the option to talk to a human
Crisp AI
All-in-one customer messaging platform with AI agents trainable on your documentation and EU-hosted data
Best for: European companies and privacy-conscious businesses that need GDPR-compliant AI support with EU data hosting
Voiceflow
Collaborative AI agent builder for creating, testing, and deploying conversational support experiences
Best for: Product and CX teams that want to collaboratively design and iterate on AI support agents with a visual builder