Last updated March 25, 2026
Tiledesk
Open SourceOpen-source AI chatbot with live chat for teams wanting free self-hosted customer support
Best for: Open-source teams wanting free self-hosted AI chatbot with live chat and full data control
Target Audience
Technical teams, privacy-conscious
Overview
Tiledesk is an open-source customer support platform combining AI chatbot, live chat, ticketing, and knowledge base that can be self-hosted for complete data control or used as a cloud service.
Key Features
Integrations
Pros
- Open-source and free self-hosted
- Full data control
- AI chatbot included
- Active community
Cons
- Requires technical setup for self-hosting
- Smaller community than commercial
- UI less polished
- Limited support on free
Quick Facts
- Pricing
- Freemium
- Starting Price
- Free (open-source) / $25/month cloud
- Category
- Ai Chatbots Support
Pricing Details
Free self-hosted. Cloud Basic $25/mo, Premium $89/mo, Enterprise custom.
Compare Tiledesk
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