FunSupport vs Gorgias

Last updated March 25, 2026

FunSupport is $79 per month flat unlimited for any business type. Gorgias starts at $10 per month but adds per-ticket charges and is ecommerce-only with Shopify focus. FunSupport works for SaaS, ecommerce, and any business. Choose FunSupport for flat unlimited pricing for any business. Choose Gorgias for the deepest Shopify-specific support integration.

FunSupport

Human-first AI helpdesk with Voice-to-Solve, unlimited AI resolutions, and 16 widget themes — no per-agent or per-resolution fees

4.2/5

Best for: Small SaaS teams and startups that want unlimited AI support with zero per-agent or per-resolution charges where customers always have the option to talk to a human

Pricing

Flat subscription (unlimited everything)

Starting Price

$79/month (Gold)

Pros

• Truly unlimited no per-agent or per-resolution fees ever
• Voice-to-Solve is unique handle 100+ tickets in 10 minutes
• Customers choose AI or human never forced into bot loops
• 16 widget themes included free on all plans
• 7-day free trial all features no credit card
• 2-minute setup with one script tag
• Flat predictable pricing vs competitors usage-based billing
• Virtual AI agents with switchable tone profiles

Cons

• Newer platform with smaller user base than Zendesk or Intercom
• Fewer third-party integrations than established players
• Dedicated infrastructure only on Genius plan at $500/mo
• Ecosystem still growing compared to mature platforms

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Gorgias AI

AI-powered ecommerce helpdesk that automates support and turns service interactions into revenue

4.4/5

Best for: Shopify and ecommerce brands that want AI support automation deeply connected to their store data

Pricing

Subscription + per ticket

Starting Price

$10/month (Starter)

Pros

• Built specifically for ecommerce
• Revenue attribution from support
• Deep Shopify integration
• Affordable starter plan at $10

Cons

• Per-ticket pricing adds up at volume
• Ecommerce focus limits other use cases
• AI accuracy depends on store data quality
• Advanced features only in higher tiers

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