Gorgias vs Re:amaze

Last updated March 25, 2026

Gorgias provides deeper Shopify integration with revenue attribution and AI automation starting at $10 per month. Re:amaze offers a combined helpdesk plus chatbot plus FAQ tool at $29 per user per month. Choose Gorgias for Shopify-specific AI support. Choose Re:amaze for affordable all-in-one ecommerce helpdesk.

Gorgias AI

AI-powered ecommerce helpdesk that automates support and turns service interactions into revenue

4.4/5

Best for: Shopify and ecommerce brands that want AI support automation deeply connected to their store data

Pricing

Subscription + per ticket

Starting Price

$10/month (Starter)

Pros

• Built specifically for ecommerce
• Revenue attribution from support
• Deep Shopify integration
• Affordable starter plan at $10

Cons

• Per-ticket pricing adds up at volume
• Ecommerce focus limits other use cases
• AI accuracy depends on store data quality
• Advanced features only in higher tiers

View full details

Re:amaze

Customer support helpdesk for ecommerce with AI chatbots, shared inbox, and FAQ automation

4/5

Best for: Small Shopify stores wanting an affordable combined helpdesk plus chatbot plus FAQ tool with ecommerce integrations

Pricing

Per user

Starting Price

$29/user/month

Pros

• Good all-in-one for ecommerce
• Affordable per-user pricing
• Shopify order data integration
• FAQ management included

Cons

• Per-user pricing adds up
• Less powerful AI than Gorgias
• Smaller brand awareness
• Basic analytics on lower tiers

View full details