Last updated March 25, 2026
Front AI
StartupCollaborative inbox platform with AI that drafts replies, summarizes threads, and routes messages across teams
Best for: Teams that collaborate on customer communication across email, chat, and social and need AI to speed up responses
Target Audience
Collaborative support teams
Overview
Front is a collaborative inbox platform that brings AI-powered reply drafting, thread summarization, and intelligent routing to team email, chat, and social communication. It helps support teams collaborate on customer messages without switching between tools.
Key Features
Integrations
Pros
- Excellent collaborative inbox
- Good AI drafting features
- Strong integration ecosystem
- Clean interface
Cons
- Per-user pricing adds up
- AI features on higher tiers only
- Not a traditional helpdesk
- Learning curve for teams
Quick Facts
- Pricing
- Per user
- Starting Price
- $19/user/month (Starter)
- Category
- Ai Agent Assist
Pricing Details
Starter $19/user/mo, Growth $59/user/mo, Scale $99/user/mo, Premier $229/user/mo. AI features on Growth and above.
Compare Front AI
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